Shadow Mountain Behavioral Health Work Values

Daily Duties at Shadow Mountain Behavioral Health:

As Special Project Manager: These projects were assigned to me directly by the CEO. Audit patient charts for correct and thorough documentation of events according to policy and procedure, Investigate frequency, triggers,locations, and individuals involved in internal incidents leading to patient seclusion and restraint in order to create a safer environment, and reduce the number of seclusions and restraints. Identify trends,present both qualitative and quantiative findings, troubleshoot and devise strategies offering solutions and means of implementation (verbally, in writing, and graphically) to Management and CEO according to research findings. Identify deficiencies and create reports detailing specific methods to resolve them. Alert Management and CEO to safety, compliance, or mechanical issues present on 6 medical units. Coordinate with the Quality Improvement director to identify priority issues to address with service delivery and patient interaction. Communicate observations of both exemplary and unacceptable staff interactions and program implementation to ensure delivery of the highest possible patient care. Communicate directly to Therapists, Physicians, Nursing, and UM any observations which would improve our service delivery and patient care. As a Graduate Intern : These Projects were Supervised by multiple internal Managers under the Authority of the CEO. Attended Daily Flash Meeting, Learned census monitoring and acuity determination process, Created and conducted patient satisfation surveys, tabulated results, and presented findings to the management and CEO, Evaluated safety issues within a new residential facility, and worked directly with the program director to develop specialized programming, policies, reward and consequence system, procedures, facility daily schedule, and staffing needs to target a residential population consisting of mild to moderate developmentally disabled adolescents needing to develop coping, social, recreational, behavior, and ADL skills to allow them to be able to self manage in the general community. The residents had co-existing mental health disorders. Consulted with the dietary director to evaluate the costs and efficiency of the food supplies, portioning, storage, access, stock rotation, shelf life, pest control, and waste prevention. Evaluated Policy and procedure manuals for consistency and compliance with JHACO, Health Department,State and Federal Law and Medicaid Guidelines. Conferred with Therapist,MHTS, and Recreational Therapists to devise an appropriate strategy to implement programming to meet patient needs. As an MHT: I was an employee of SMBH performing direct patient care as an MHT. Led Rehab groups for inpatient acute and residential behavioral health for children aged 4-17. Worked as a team with fellow staff to provide high quality patient care. Monitored and assisted with ADL's . Administered programming to meet the needs of the patients' treatment plan. Managed Crises and intervened to de-escalate patients as needed. Implemented behavioral management strategies and reinforced patient's cognition of targted changes through one on one discussions, therapeutic discussion groups, role play, written and artistic expression. Reported any incident or emergency immediately to supervisory and nursing staff. Provided daily writtin report using PIE charting method. Certified in RPA and CPR.

What they like about Shadow Mountain Behavioral Health:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Microsoft Office, Word, Excel, Power Point, SAS, SPSS, Remedy, Shoretel, NCR, MICROS, Medisoft, TN3700, AS400, JHACO, HIPPA, Series 6, 66, Insurance, Project Management Planner, Educator and Trainer, Mental Health Technician, Medical office billing, admission, Internal quality process auditing, Microsoft Project, Microsoft Maps, Adobe Acrobat reader and file transfer, Multiple Network Workstation Set-up, Hardware installation, Software Installation, Photoshop, Pix Resizer, HTC G1, Management, Project Management, Quality Assurance Monitoring, Acquisitons, Strategic planning, Financial transactions and reports, Formal status reports and presentations, Trend and statistical analysis, Marketing materials development

Skills

Business Development, Strategic Planning, Organizational Process Design, Reporting, Balance Sheet Responsibility, Microsoft Office , Bookkeeping, Presentation Skills, Business Writing Skills, Design Organizational Process, Business Analysis, Balance Sheet Repsonsibility, Sales Interpretation , P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Event Planning, International Conference Liason, Internal Process Auditing, Large Group Presentations, Website Planning and Design, Scene Design, Brochure, Handbook, Flyer,and Package Design, Cold Calling, SAS, SPSS, Microsoft Power Point, Microsoft Project, Microsoft Maps, Project Management, JHACO preparation, Translating written French and Spanish, Conversational Spanish, Conversational French, Strategic Planning, Needs Assessments, Performance reviews, Data summaries, charts and reports, Mediation and negotiation, Quality process improvement, PERT, Aggregate Planning, Risk Management, Trade Shows, Mental Health Technician, RPA, De-Escalation, Conflict resolution

These are some of the questions we asked our climbers about their experiences with Shadow Mountain Behavioral Health: