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At&T Work Values

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Daily Duties at At&T:

• Single point of contact for assigned GEM (Government, Education, Medical) accounts. • Partner with sales to support assigned GEM accounts in Chicago area. • Partner with I&R technicians and managers to resolve service issues for customers. • Act as escalation manager for assigned GEM accounts. • Responsible for coordinating and leading customer service meetings. • Responsible for Stewardship reports pertaining to customer network stability and health. • Act as Team Leader and develop close relationship with customer on open network projects. • Coordinate undertaking with I&R and customer on moves and changes within network. • Proactive customer contact. • Actively work to resolve T1 and POTS issues for large customers. • Responsible for providing root-cause analysis for services issues on complex products.


What they like about At&T:

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.



Information about At&T


Company Rank: Not Available

Average length of employment : 20 years

Average salary of employees: $67,500

These are some of the questions we asked our climbers about their experiences with At&T:

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Were your performance expectations clearly communicated?

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Were you recognized for meeting or exceeding expectations?

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Did you feel like your personal contribution was important?

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Was your career path clearly outlined and discussed?

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I would recommend this as a place of employment.
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I believe in the purpose of this organization.
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I would work for this organization again.
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I feel employees are fairly compensated.
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