Infor Global Solutions Work Values

Daily Duties at Infor Global Solutions:

INFOR GLOBAL SOLUTIONS, Chicago, Illinois • 2005-Present Provider of end-to-end ERP solutions for clients worldwide with over $2.5B in annual revenue. Senior Manager IT Built 22-person team of technical, analytical, and management professionals to manage data governance, warehousing, reporting, and IT support functions enabling full data and systems improvement cycle for business. Devise/execute strategic- and tactical-level plans to surpass enterprise targets for system performance and availability. Research and evaluate cutting-edge technologies whose implementation drives productivity and innovation. Coordinate full lifecycle IT projects. Establish/cultivate relationships with technology vendors and service providers. Assess team and individual performance. • Launched and achieved Cognos major version upgrade from V7 to V8.4 including Powerplay Server, ReportNet, Powerplay Client, all Personal Folders, and scheduled jobs. • Spearheaded data migration and consolidation into single enterprise warehouse during acquisition of multi-million-dollar organizations such as SSA Global, Extensity (Geac), and Systems Union. • Increased software maintenance/renewal data cleanliness more than 2-fold by directing 20-person contract team. • Developed executive-level dashboards with detailed drill-down capabilities to aid in proactive business forecasting, strategic planning, and decision making. Includes KPI trending and 360 degree customer reporting. • Instituted robust policies and practices to facilitate data integrity and security. • Established super-user environment enterprise-wide to create a self sufficient user base addressing minor obstacles in information, which enabled business intelligence group to address strategic issues. • Crafted system/process alterations that slashed CRM support resources/costs by 50%. • Improved system uptime from 93% to 99% by developing 24x7 distributed support structure. • Eliminated 60 days from reference data migration cycle and improved/automated processes to mitigate audit exposure for 12 major acquisition data migrations. • Initiated and led project to redefine the Infor Product structure using Off Shore resource team to increase efficiencies in the Product Management, Order Entry, Fulfillment, Support, and Finance departments, decrease IT Support, and increase speed to market for the 150,000 product Sku set.

What they like about Infor Global Solutions:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Analyst, Project Manager, IT Manager, Business Intelligence

Skills

Presentation, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Cognos ReportNet and PowerPlay , Business Objects xCelsius and Crystal Reports , Actuate Reports, SQL, PL/SQL , Oracle, MS SQL Server , MS Access , Purisma Customer Registry, Visio, MS Office Suite , MS Sharepoint , Visual Source Safe, Data Warehouse Methodologies , Siebel Sales 7.x , 2000 Call Center , Service Soft and Kana Response Email , Cisco’s Webline Chat/Collaboration, PMI Certified Associate Project Manager, Siebel 2000 Certified Consultant, Dale Carnegie Leadership Development Program , Priority Project Management Training, Business Analysis, Performance Management, Business Intelligence Design, Systems Design, Troubleshooting Systems, Project Management, Process Engineering, Process Re-engineering, Organization Building/Streamlining, Data Management/Governance

These are some of the questions we asked our climbers about their experiences with Infor Global Solutions: