Interested in finding more jobs in New York, NY? Click Here to create a Climber profile today!
Sirius Xm Radio Work Values
Interested in finding out if you are the type of person this company is looking for? Create an account and take our patented DNA assessment now to see how you compare.
Daily Duties at Sirius Xm Radio:
• Supported the I.T. Service Desk and all production support functions provided by the Tier 1 service desk including all corporate, enterprise, and call center users. • Drove process improvement and develop and implement methodologies to improve service desk issue resolution process. • Provided effective support, that trouble ticket cases are responded to in a timely manner, and appropriate escalation procedures are followed. • Ensured that delivery and customer service standards are being met. • Conducted customer satisfaction surveys. • Served as the liaison with other I.T. managers regarding the status and resolution of open issues. • Served as the business owner for the Problem Management Process. • Evaluated the various system service outages and service degradations to determine the root cause and its resolution. • Performed root cause analysis to diagnose the problems and recommend corrective actions. • Provided ad hoc reports showing the backup data activity in the data centers. • Generated monthly compliance reports showing the Sirius XM’s compliance with PCI standards. • Provide Tier 2 Level Support and training for the company in usin
What they like about Sirius Xm Radio:
The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.
Information about Sirius Xm Radio
Company Rank: Not Available
Average length of employment : 2 years
Average salary of employees: $55,000
These are some of the questions we asked our climbers about their experiences with Sirius Xm Radio:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
|
| Were you recognized for meeting or exceeding expectations? | 0.0 |
|
| Did you feel like your personal contribution was important? | 0.0 |
|
| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
