Service Zone, Inc. Work Values

Daily Duties at Service Zone, Inc.:

I was a technical support representative for Gateway Computers. I serviced Gateway computer clients over the phone with any technical issues or questions they might have. I guided novice customers, step by step, through setting up their hardware and installing software. I helped users isolate specific problems with their systems and provided the best solution for their needs. The operating systems software used was Windows 95, 98, 2000 & Millennium. A secondary duty, I assisted other technical support reps with customer problems and inquiries the representative had difficulty with. Also assisted the shift manager with arranging schedules. Once had to explain to a customer that the flying windows on her screen was just the screen saver and all she had to do is press any key to make them go away. Fortunately she didn’t ask where the ‘any key’ was.

What they like about Service Zone, Inc.:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Manager, Technical, Microsoft Office, Computers, Networking, Leadership, Experienced, Windows

Skills

P&L responsibilities, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Software Implementation, Requirements Analysis & Specification, Leadership , Several years of management and leadership experience in different career fields and areas around the world, Experienced in project planning and execution, sales, customer relations, team building., Type approximately 40wpm and proficient in 10-key by touch, Familiar with web site development using HTML code and Microsoft Frontpage

These are some of the questions we asked our climbers about their experiences with Service Zone, Inc.: