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At&T Wireless Work Values
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Daily Duties at At&T Wireless:
As a customer service representative I handled customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues. Offered alternative solutions where appropriate with the objective of retaining customer's business. Handled business transactions in connection with activation of new customer accounts. Made financial decisions to protect/collect revenues and adjusts customer accounts. Assisted management with scheduling and tracking of employees. Trained new employees on company policies and procedures. Working in technical support involved assisting clients with complex technical issues involving cell phones, smart phones, personal digital assistants, laptop air-cards, and computer integration with these devices. Went through multiple hours of classroom and hands on training with new technology and equipment. Assisted other customer service reps to help give a total solution for clients.
What they like about At&T Wireless:
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
Skills
P&L responsibilities, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Software Implementation, Requirements Analysis & Specification, Leadership , Several years of management and leadership experience in different career fields and areas around the world, Experienced in project planning and execution, sales, customer relations, team building., Type approximately 40wpm and proficient in 10-key by touch, Familiar with web site development using HTML code and Microsoft Frontpage
Information about At&T Wireless
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $30,000
These are some of the questions we asked our climbers about their experiences with At&T Wireless:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at At&T Wireless had these interests:
| Books | |
|---|---|
Developing the Leader Within You |
I read several books by John Maxwell who is a leadership coach. This is one of my favorites |
| How to Win Friends & Influence People |
A book by Dal Carnegie that helped me develop my inter-personal skills |
