Microsoft® Corporation Work Values

Daily Duties at Microsoft® Corporation:

•Handled project management relating to accounts valued at $500,000 of fortune 500 companies. •Managed support issues of assigned group of Premier customers by acting as a technical resource. •Coordinated with other Microsoft groups to assist the customer in their use, support and implementation of Microsoft solutions. •Ensured the highest level of customer satisfaction by understanding and identifying the customer’s computing needs. •Built and maintained strong working relationships and managed the accounts effectively. •Served as a liaison between the Product Support Services (PSS) department and my clients. •Established credibility with my clients by participating in software deployment & network planning, providing proactive recommendations, and by actively proposing technical solutions. •Provided feedback to the departments of Product Development and Product Support Services using customer statistics and feedback on scalability, usability, feasibility, and maintenance. •Consulted as an account manager by working closely with customers’ management and technical staff, which reduced problems and ensured issue resolution. •Conducted a series of formal meetings from planning and orientation, to regular support reviews. Also, compiled a detailed profile on customers’ system environment.

What they like about Microsoft® Corporation:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Enterprise Systems Management, Tivoli Administrator, Project Manager, Unix, AIX, Windows

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , IBM Tivoli, Unix/AIX, Windows Server, Systems Management , Systems Monitoring

These are some of the questions we asked our climbers about their experiences with Microsoft® Corporation: