At&T Work Values

Daily Duties at At&T:

Responsible for directing field Operations of installations, maintenance and repair of our Fiber Optic Dedicated Access Private Line Sonet Network for the entire SF Bay Area. Involved in a "National Process Improvement" team to reduce circuit turn-up time. Provided support, mid-year and year-end performance evaluations to 10 Technicians. Supported facilities Manager with Power, EH&S, HVAC, Fire Safety Systems, Security Systems. Major player in "Network Disaster Recovery" plan. "Security SPOC" for the AT&T Bay Area network. Maintained min/max levels spares for Field Ops for after hour's installations and trouble tickets. Point of escalations for issues impacting or preventing completion of projects/orders to time.

What they like about At&T:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Service Delivery, Project Management, Field Operations, Customer Service, Management, Provisioning, Telecommunications Management, Silicon Valley, CA, Supervisor, Capacity Management, Mountain View, San Jose, Sunnyvale, Cupertino, Santa Clara, Telecommunications, Telecom, Customer Advocate

Skills

Sales Support, outlook, excel, Customer Service, Project Management, Service Delivery, Field Operations, Management

These are some of the questions we asked our climbers about their experiences with At&T: