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Capital One Work Values
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Daily Duties at Capital One:
• Worked with the Information Retention Policy initiative department to review all processes and procedures for their current software and database repositories. • Conducted Quality Assurance of existing system screens according to specified requirements for the documentation. • Documented all processes and procedures in MS Word using Snag-It software to capture screen shots. • Documented all data flow processes for the department. • Created hyperlinks within Training Guides and Job Aids to link to other parts of the document as well as Capital One Universities’ website. • Contextualized the process documentation to create a user-friendly Training Guide and role-based Job Aid for various roles within the department.
What they like about Capital One:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Tags
Technical Writing, Software User Documentation, Project Management, eCourse Learning development, Website content writing, Instructional design
Information about Capital One
Company Rank: Not Available
Average length of employment : 0 years
Average salary of employees: $90,000
These are some of the questions we asked our climbers about their experiences with Capital One:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Capital One had these interests:
| Books | |
|---|---|
Info Technology Project Management |
author: Kathy Schwalbe Great PM book |
| The Project Management Life Cycle |
by Jason Westland Good book on the whole SDLC related to PM work |
| Effective Project Management; Traditional, Adaptive, Extreme |
by Robert K. Wysocki |
| Technical Writing and Professional Communication |
by Leslie A. Olsen and Thomas N. Huckin |
| Clear Technical Writing |
by John A. Brogan |
| Technical Writing; A Practical Approach |
by William S. Pfeiffer |
| Managing Projects in Organizations; How to make the best use of time, techniques, and people |
by J. Davidson Frame |
| Writing Better Computer User Documentation; From paper to hypertext |
by R. John Brockmann |
| The Capability Maturity Model; Guidelines for Improving the Software Process |
by Carnegie Mellon University Software Engineering Institute |
