Netflix, Inc. Work Values

Daily Duties at Netflix, Inc.:

Overall accountability/responsibility for all aspects of DVD distribution Hub Operations including: Production, Facilities, Systems, Logistics, Materials, Health & Safety and Employment. Hands-on supervisory position. Supervision and problem solving of operations and workflow issues. Resolving day-to-day issues. Training employees on all aspects of hub operations (DVD processing, DVD inspection and cleaning, operating hub processing machinery) ensuring productivity of Operations staff: tracking and reporting production numbers on a monthly, weekly and daily basis to Regional Manager. Conduct safety meetings as outlined by Regional Manager and Human Resources. Provide a consistent message to employees regarding production goals and expectations. Manage the HR process (employee relations, workers compensation). § Opened Pittsburgh location in August of 2005. § Direct the day-to-day operations in the Pittsburgh location. § Train and hold employees accountable on achieving the company objectives. § Coach and redirect poor performers to reach company and location goals. § Maintain staffing levels to ensure successful operations. § Develop and maintain great partnerships with staffing agencies and internal business partners. § Transitioned Pittsburgh location from manual shipping process to fully automated shipping process. § Developed a self-sufficient staff that maintains cost, quality and service metrics. § Developed and have maintained a great working relationship with the Pittsburgh Post Office along with 2 previous shuttle post offices and 2 current post offices to avoid potential service failures. § Maintain key production numbers below company goals that include cost, quality and service metrics § Successfully moved the Pittsburgh location with little to no impact business § Retained over 50% of staff even with the location move of over 30 minutes away. § Currently manage and develop a staff over 28 people with the total staff number growing in the winter months to over 35 people. § Mentor new and existing managers to maximize their operational knowledge and overall understanding of our company culture. § Implemented and introduced employee incentive based programs at current location and successfully introduced the implementation at other locations. § Maintained one of the most tenured workforces out of all 58 locations. § Won 12 tri-fectas in a 3 month time period. (Controlled and met the goals in direct labor cost; wrong discs that go to the customer and customer reported unplayable discs.)

What they like about Netflix, Inc.:

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.

Tags

Human Resources, Inventory Control, Personnel Supervision, Training and Development, Process Management, Problem Resolution, Troubleshooting, Management/Leadership Development, Sales/Marketing Strategies, Self-Starter, Multi Unit Management, Mentor and Coach, Team Builder, Profiency in field, Quality Control, Critical thinking and problem-solving skills, Outstanding written and oral communication skills, Entrepreneurial skills, Operations Management

Skills

Microsoft Word, Microsoft outlook, Excel

These are some of the questions we asked our climbers about their experiences with Netflix, Inc.: