Progressive Insurance Work Values

Daily Duties at Progressive Insurance:

• Responsible for the overall medical management and development of supervisors, claim representatives and support staff as well as vendor relations, business process improvements, budgeting, performance evaluations, and coverage denials. • Directed a department of 24 medical representatives in two locations handling 2400 personal auto lines, commercial vehicle and special lines claims • Administered all Medical Claim Department operations for Colorado policies, and held accountable for all claim quality and performance metrics • Managed reserves in excess of $14,000,000, while keeping inventory flat by decreasing claims cycle time • Established and implemented Medical Claim Handling Guidelines • Implemented process improvements that increased bill payment frequency by 30% • Mitigated, authorized, and settled medical claims up to policy limit exposure • Created new process to close claims after the Colorado Legislature let the mandatory PIP law sunset, which led to a reduction in inventory prior to laying off staff

What they like about Progressive Insurance:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Regional Director of Operations, Revenue cycle Manager, Hospital Administrator, Business Office Manager, Multi-site Manager, Medical Practice Manager, Healthcare Manager, Financial Manager, Medicare, Medicaid, CMS, Denver, CO, Contracts, Analytical

Skills

Profit and Loss Responsibility, Leadership, Healthcare Management, Operations, Revenue Management, Budgeting, Contract Analysis, Compliance Officer, Process Improvement, Quality Assurance, Medicare/Medicaid/CMS, Health Information Management, Sarbanes Oxley Laws, Contract Negotiations, Multi-site Manager, Virtual Management

These are some of the questions we asked our climbers about their experiences with Progressive Insurance: