Smarthinking Inc. Work Values

Daily Duties at Smarthinking Inc.:

• Developed technology strategy to support the operational systems of this company after comprehensive review of all business operations, including sales force and tutor management, forecasting and scheduling, recruiting and billing. Worked cross-functionally in teams throughout the assessment and development process to gain input and support from key stakeholders and drive the initiative forward. • Gained senior management approval for and directed major purchases of key operational systems over a three year period. Process for each system included comprehensive needs analysis, RFP development, vendor review, use case development, final vendor selection, and implementation. • Worked with sales and marketing colleagues to assess sales force tracking and data management needs. Selected CRM software (salesforce.com) to support the 20 person sales team and 3 member customer support team. • Dramatically reduced workload of Education Team and improved efficiency and margins with workforce management software (Aspect eWFM) that streamlined and refined forecasting and scheduling of 800+ tutors. • Purchased recruiting software (Job Science Talent Central) to centralize and manage the process of reviewing, tracking and selecting tutors from 2,000+ applications per year. • Introduced and directed implementation of a comprehensive Agile Life Cycle process to give the Product Planning Team the ability to effectively prioritize technology projects.

What they like about Smarthinking Inc.:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Strategic Planning, CIO, Operations, Business Process Re-engineering, System integration, Agile, Software Design, Software Architecture, Database Optimization, Entrepeneurial, Product Management, Client Management, SOA, Data Warehousing, Data mining, Object Oriented Development, Java, Cold Fusion, Flex, Actionscript, PL/SQL, Budgeting, Needs Assessment, Business Analysis, Oracle

Skills

P&L responsibilities, Presentation, Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Smarthinking Inc.: