American Airlines/Amr Corp Work Values

Daily Duties at American Airlines/Amr Corp:

Assist General Manager with the recruiting of Passenger Service Agents, Compliance Coordinator and Operation Coordinator. Update company website, provide technical assistance to manager by performing special projects and responding to sensitive issues and concerns. Research and resolve passenger’s complaints, locate lost items and return to passengers. Handle all discrepancies with vendors and work closely with them to resolve all problems. Prepare and distribute company newsletter, brochures, fliers and banners. Coordinate all company events and meetings such as employee recognition, retirement parties, employee luncheons, birthdays, and anniversaries as well as photographing all events. Assist with keeping employees informed regarding airport volunteer programs and outside volunteer projects. Serve as Site Coordinator which includes keeping abreast of company’s activities and making sure the information is given to the employees in a timely manner. Work closely with GM on the station’s budget as well as budget review. Assist GM with airport manager’s meeting; Human Resource Coordinator; assist employees with benefit selections, process new hires, transfers, fmla, leaves of absents, voluntary leaves, terminations, layoffs; handle all time and attendance along with any discrepancies and corrections. Reconcile agents daily deposits, ticket lift; handle all visiting aircraft request for deicing, glycol usage and manpower. Responsible for billing contractor for ticket counter space, landing fees, gate usage, and over time; research discrepancies, responsible for all accounts payables and receivables, process invoices through IATA, monitored Skycap Curbside Fee Base to ensure fees were collected and recorded for monthly payment to American Airlines. Reconcile procurement cards for station, process monthly landing reports, conduct safety meetings, process injury reports, and conduct audits on agent’s work and vendor accounts. Maintain petty cash as well as petty cash reports, C18,SAP and weekly headcount reports; Responsible for maintaining diversion supplies, office supplies and station equipment. Assist with EGRs (electronic gate readers) OneStop/Self Service machine, and Bag Drop. Serve as station’s Large Group Coordinator for the Oklahoma RedHawks, Feed the Children, Faith Medical Mission; set up groups to ensure all equipment is accurately tagged and routed to their destinations. Work closely with Ramp supervisors, TSA and Skycap manager to assist with all equipment. Member of Diversion Team; assist with flights diverted to Oklahoma City, assist passengers with connections, ground transportation and ensure supplies are sent to aircraft. Member of Charter Team; assist at Norman for the Oklahoma Sooners football Team for the team’s away games. Process players, coaches, and visitors through screening process, as well as assist with charters for OU Basketball Team, OU Women’s Basketball Team, OU Women’s Softball Team and Texas A&M Football Team.

What they like about American Airlines/Amr Corp:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Accounts Payable Processes & Management, Human Resources Functions, Budget Planning, Interviewing, Microsoft Office , Problem Solving, Time and Attendance, Benefits Coordinator, Schedule Building, Airline Pricing, Event Coordinating, Invoices/Expense Report/Payment Transactions, Spreedsheets and Reports, Microsoft Powerpoint, Microsoft Publishing, Mircosoft Excel

Skills

Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Microsoft Office, Microsoft Excel, Microsoft Publishing, Employee Relation, Human Resources, Benefit Coordinator, Event Coordinator, Airline Pricing

These are some of the questions we asked our climbers about their experiences with American Airlines/Amr Corp: