De Vry University Work Values

Daily Duties at De Vry University:

--Served as customer service overseer by providing comprehensive customer support and customer satisfaction --Managed activities within a unit and ensured uniformity across multi-department --Department liaison between multi-departments to ensure effectiveness --Resolved threats to customer satisfaction --Created strategies and acted as consulting agent to senior management --Monitor performance --Responsible for resolving and troubleshooting issues --Planned, organized, supervised and prioritized work assignments for customer service staff and department --Processed and maintained confidential customer information --Provided high quality customer service within a diverse population of students, faculty, parents, and staff, --Perform routine task including coordinating routine meetings, presentations and schedule of director --Served on various cross-functional administrative teams throughout the organization to enhance overall performance and implement policies --Involved in preparing budget and reports --Made presentations AS ADJUNCT PROFESSOR of Project Management/Principles of Management, served on administrative committee to create, and develop curriculum for students enrolled in technical/computer courses, instructed undergraduate students in the disciplines of Principles of Management and Project Management courses, and conducted computer lab in the discipline of Project Management via utilization of Microsoft Project Management 2000 software.

What they like about De Vry University:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Consultant, Epic Systems, Trainer, Implementation, Customer Service Oriented, Computer Literate (MS Word, Excel, Powerpoint, Web-based Applications)

Skills

Exceptional skills in Customer Service, Management as most of my jobs were either in a leadership role managing a Customer Service Department or highly customer sensitive

These are some of the questions we asked our climbers about their experiences with De Vry University: