Denver Newspaper Agency Work Values

Daily Duties at Denver Newspaper Agency:

With full responsibility for the productivity and profitability of the Client Services department, my actions touched on virtually every aspect of IT operations at the Denver Newspaper Agency. PROFILE_______________________ * Proficient in PC Imaging and desktop builds * Skilled in troubleshooting network and telephony issues * Administer and deploy software in a Enterprise environment * Liaison between IT and other departments * Asset tracking and reporting * PC lifecycle management ______________________________ Manage escalation processes of incoming helpdesk tickets. Information Services liaison during outages and move coordinator between departments. In charge of weekly IS on-call scheduling. Helpdesk database administrator, report on-going ticket workflow/trends and asset inventory status to management. VNC Enterprise administrator, responsible for the deployment of software and updates on all client workstations at headquarters, DTC office and satellite locations. Monitor and troubleshoot dayside production workflow operations/servers from advertising, editorial, design, through to the plate making process at the printing plant. Tasked with a variety of initiatives and projects from senior management on an ongoing basis. Supply Tier 1-3 training and support to other technicians. Provide on-site training and create self-help documents for internal clients. Built, updated and deployed PC images based on department needs on an ongoing basis. Perform Tier 1-3 helpdesk duties.

What they like about Denver Newspaper Agency:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Imaging, Network, Telephony, VOIP, Asset Mgmt, Liaison

Skills

Quick learner, Easily grasp new ideas, concepts, methods and technologies, Leadership skills, Superior problem solving skills, Organized and detail oriented, Effective communicator, verbal and written, Proactive, Take ownership and follow through with any endeavor that comes my way , Thrive in fast pace multi-task environments

These are some of the questions we asked our climbers about their experiences with Denver Newspaper Agency: