Internet Billing Company Work Values

Daily Duties at Internet Billing Company:

 Sharp business acumen and experienced in managing broad scope of operations, from coaching employees on customer interaction and training personnel on technical accuracy to monitoring calls, hiring new staff and preparing work schedules.  Effectively supervised 3 shift managers with a staff of 30 representatives, while successfully launching employee motivational/recognition programs resulting in turnover reduction.  Serving as Client Services Supervisor, efficiently designed employee development plans leading to employee promotions and increased work quality.  Successfully improved client servicing and satisfaction levels by strategically developing and introducing new department quality programs.  Managed technical engineers in support of sales representatives with client base revenue over $2M/ monthly.

What they like about Internet Billing Company:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Manager, Director, Human Resources, Call Center, Project Management, Quality Assurance, Mentor, Recruiting, Employee Retention, Employee Recognition Programs, Process Improvement, Optimization, Employee Development, Microsoft Excel, Microsoft Word, Training, Scheduling, Forecasting, Standardized Policies, Performance Evaluations, Detail Oriented, Verbal Communications, Written Communications, Presentations, Client Relationships, Organized

Skills

Strategic Planning, Organizational Process Design, Reporting, Microsoft Office , P&L responsibilities, Leadership

These are some of the questions we asked our climbers about their experiences with Internet Billing Company: