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Customer Insight Company, Now Experian Work Values
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Daily Duties at Customer Insight Company, Now Experian:
Revamped customer service in response to new product introduction and Fortune 100 clients. Served 1400 client sites with database marketing products and services. Recruited to turn around poor service reputation which was a barrier to gaining new clients. Reorganized teams around client industries, set up premium support offering, negotiated service agreements between internal departments.
What they like about Customer Insight Company, Now Experian:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Skills
Using metrics to evaluate service effectiveness, Coaching and developing people/teams to achieve greatness, Developing/refining effective processes to increase customer loyalty, Strong problem solving skills and diverse technical background, Unusually effective at collaborating with other business areas for mutual benefit, Managing 24x7, remote and international support operations, Select/implement help desk tools and technologies
Information about Customer Insight Company, Now Experian
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $90,000
These are some of the questions we asked our climbers about their experiences with Customer Insight Company, Now Experian:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
