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Pacer/Cats, A Subsiary Of Ticketmaster Work Values
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Daily Duties at Pacer/Cats, A Subsiary Of Ticketmaster:
Point of Sale hardware and software solution provider for the entertainment industry with revenues of $35M. Business critical systems for theaters, stadiums and parks. Accountable for phone support and hardware repair to over 3000 sites with 24 x 7 call center and staff of 43. Recruited to rescue struggling customer service department. Established first Service Level Agreements and reported regularly on performance to all key clients.
What they like about Pacer/Cats, A Subsiary Of Ticketmaster:
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
Skills
Using metrics to evaluate service effectiveness, Coaching and developing people/teams to achieve greatness, Developing/refining effective processes to increase customer loyalty, Strong problem solving skills and diverse technical background, Unusually effective at collaborating with other business areas for mutual benefit, Managing 24x7, remote and international support operations, Select/implement help desk tools and technologies
Information about Pacer/Cats, A Subsiary Of Ticketmaster
Company Rank: Not Available
Average length of employment : 11 years
Average salary of employees: $90,000
These are some of the questions we asked our climbers about their experiences with Pacer/Cats, A Subsiary Of Ticketmaster:
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Were your performance expectations clearly communicated? | 0.0 |
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Were you recognized for meeting or exceeding expectations? | 0.0 |
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Did you feel like your personal contribution was important? | 0.0 |
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Was your career path clearly outlined and discussed? | 0.0 |
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I would recommend this as a place of employment. | 0.0 | |
I believe in the purpose of this organization. | 0.0 | |
I would work for this organization again. | 0.0 | |
I feel employees are fairly compensated. | 0.0 |
