Midland Communications Work Values

Daily Duties at Midland Communications:

•Charged with developing and maintaining company's network and telecommunication entity for over 3000 business customers; managed operations and staff. •Organized planning of presentations to market telecommunication services to professional service businesses •Worked with clients to determine their telecommunication/technology needs and developed packages to meet their budget guidelines •Coordinated project management of numerous jobs including planning, organization of materials, labor, costs, budget, and completion deadlines •Initiated user training for customers to ensure optimum utilization of new systems and minimum disruption; monitored helpdesk and telephone support of call-ins •Trained and supervised a staff of 18 to test/analyze computer malfunctions, set up Video conferencing, and resolve physical operating/protocol problems •Directed placement of orders and installation of integrated automated IVR systems, MS Windows 2000/2003 servers/workstations, and office components •Developed and wrote user guides on software packages; trained staff on procedures •Maintained Windows certifications and up-to-date work station patches Consistently delivered multi-million dollar projects on-time and within budget Responsible for the most successful Voip rollout in the last 5 years. Managed and coordinated projects for numerous businesses in the Quad Cities from idea inception through project completion. Designed and installed voice applications for the City of Bettendorf and Dubuuque.Also performed significant work on network systems for major Quad City banks.

What they like about Midland Communications:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

telecommunications, network administrator, operation manager, service manager, project manager

Skills

Business Development Project Management/Consulting

These are some of the questions we asked our climbers about their experiences with Midland Communications: