Texas' Instruments', Inc. Work Values

Daily Duties at Texas' Instruments', Inc.:

Prepared and conducted customer service training for new hires (to include teachers) in communication skills, customer service training, calculator education on printing, financial, scientific, organizers and databank products in a call-center environment. Grants and donation processing, handled escalated customer relations calls, credit card processing, provided written communication to customers, and performed out-bound customer contact through fax, email, telephone or written communication. Attended meetings, training, and provided input to supervisors. Maintained the product library of current and obsolete models for customer satisfaction resolutions. Worked with different internet sites, computer databases, and telephony software. Prepared and conducted training with training schedules, videos, games, product knowledge training and questions and answering sessions. Downloaded software to calculators and organizers. Resolved software and hardware problems with customers. Worked with computers, Internet, calculators, databanks, organizers, fax machines, copiers, and Infocus machine.

What they like about Texas' Instruments', Inc.:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Corporate Instructor, Organizer, Problem-solver, Presenter, Team Builder, Project Manager, Event Planner, Teacher, Supervisor, Computer Technician, Manager, Project Coordinator, Coach, Human Relations Practitioner, Skill Builder, Motivational Speaker, Corporate Trainer, Counseling Techniques, Texas Instruments Trade Show, Military Leader, Germany, Austin, Dallas, Recruiter, Program Coordinator, Program Director

Skills

Competent with IBM compatible computers, Proficient in Windows programs, Competent with several interactive educational software programs, competent with teaching keyboarding with several software programs, Strong verbal, written, communication and interprersonal skills, Strong oral presentation skills , Supersory skills in counselling, interviews, job classification, personnel management, Current problem-solving skills in math, teaching strategies, and curriculum development, University level studies in Human Behavior and Development, Ethics: Decision Making, Emerging Issues in Human Resources and Training, Research Methods, Group Effectiveness Skills, Analysis/Design of Organizations, Cultural Communication, Marketing Managem, Undergraduate studies in Vocational Counseling, Social Psychology, Public Speaking, Marketing Techniques, Computer Applications, Records Management, Small Business Management, Sociology of Personality, Business Math, Business English, Addiction and Substa, Undergraduate studies in Vocational Counseling, Social Psychology, Public Speaking, Marketing Techniques, Computer Applications, Records Management, Small Business Management, Sociology of Personality, Business Math, Business English, Addiction and Substa, Able to assess, define, and implement innovative processess and enhancing techniques , Able to deliver professional development training to high level leaders, US Army Audio visual equipment license, Engraving skills, Competent in assembling computers, Very competent in troubleshooting equipment, problem-solving, and explaining solutions, Competent in MS Office Suite and earlier software (i.e. Harvard Graphics, Wang, DBIII, DOS, etc.) , Organizational Behavior training, World-Class Call Center training at Texas Instruments, Calculator Analyst training in most TI calculator functions, The ability to impart knowledge, enhancing the skill levels of a multitude of people, The ability to impart knowledge, enhancing the skill levels of a multitude of people, soft skills and intelligence, passion for work, articulate, detail-oriented, focused, ability to multi-task, Research, analysis, and writing skills, conflict resolution skills, Report writing, Recruiting, Counseling, Leadership, Versatile, analytical, and hard working

These are some of the questions we asked our climbers about their experiences with Texas' Instruments', Inc.: