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Embassy Suites Hotel Work Values
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Daily Duties at Embassy Suites Hotel:
Responsible for assisting the FOM in the overall running of the Front Office including the front Desk and Reservation. Responsible in ensuring the highest level of Guest satisfaction as well as assisting in providing financial results from the department with a focus on controlling the expenses and maximising the room revenues. Will assist in maintaining the high morale, productivity and good communications within the FO departments as well as between other departments. Assisting in 1) the daily operations ensuring you are always a leading example showing excellent customer service skills, 2) identifying training needs and ensuring that training is carried out 3) building and maintaining a welcoming and close relationship with Guests and VIP's on arrival.
What they like about Embassy Suites Hotel:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Front Desk, Guest Services, Mentor, Management, Front Office
Skills
P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Training and developing others, coaching and mentoring, assessing training needs., Employment and HR policy awareness and managing, according to policies., Quality awareness and managing, according to quality standards and procedures., One-to-one counselling, handling grievances, discipline, helping and enabling others with their challenges., Training and developing others, coaching and mentoring, assessing training needs.
Information about Embassy Suites Hotel
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $38,000
These are some of the questions we asked our climbers about their experiences with Embassy Suites Hotel:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Embassy Suites Hotel had these interests:
| Books | |
|---|---|
Of Mice and Men |
This is a book that I was required to read in high school. The story line touches on different stages of life and the relationships that you will develope. |
| Who Moved My Cheese |
This book is a book that I was required to read for school, about hospitality service and the way that we affect others. |
| Magazines | |
| Parents |
Magazine that is distributed monthly offering advice for parents on raising children and managing life with kids a job and home. |
