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Hilton Santa Fe Resort & Spa At Buffalo Thunder Work Values
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Daily Duties at Hilton Santa Fe Resort & Spa At Buffalo Thunder:
Assist Director of Front Office and oversee proper operation of all sub-departments of Front Office operations. Ensure consistency in staff performance in accordance with hotel standards. Resolve guest related discrepancies with tact and courtesy: including billing, credit & reservation issues. Train Department Heads and Supervisors in handling Guest Complaint & Issues, including report preparation and documentation skills. Directly responsible for all aspects of Front Desk operations. Oversee and manage the daily inventory through coordination with Reservation, Engineering and Housekeeping departments.
What they like about Hilton Santa Fe Resort & Spa At Buffalo Thunder:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Front Desk, Guest Services, Mentor, Management, Front Office
Skills
P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Training and developing others, coaching and mentoring, assessing training needs., Employment and HR policy awareness and managing, according to policies., Quality awareness and managing, according to quality standards and procedures., One-to-one counselling, handling grievances, discipline, helping and enabling others with their challenges., Training and developing others, coaching and mentoring, assessing training needs.
Information about Hilton Santa Fe Resort & Spa At Buffalo Thunder
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $38,000
These are some of the questions we asked our climbers about their experiences with Hilton Santa Fe Resort & Spa At Buffalo Thunder:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Hilton Santa Fe Resort & Spa At Buffalo Thunder had these interests:
| Books | |
|---|---|
Of Mice and Men |
This is a book that I was required to read in high school. The story line touches on different stages of life and the relationships that you will develope. |
| Who Moved My Cheese |
This book is a book that I was required to read for school, about hospitality service and the way that we affect others. |
| Magazines | |
| Parents |
Magazine that is distributed monthly offering advice for parents on raising children and managing life with kids a job and home. |
