American Express Travel Work Values

Daily Duties at American Express Travel:

 Coordinated domestic & international reservations, QC, standard and STP ticketing on multibank desk.  Personal agent to the President and Presidents Administrative assistant at large international company in New Berlin, WI.  Onsite agent working within large international companies coordinating domestic and international airline reservations. Negotiating and booking long-term hotel and car rentals. Procuring visas and passports.  Assisted the Meeting & Event Coordinator for Harley Davidson Motorcycle Dealer shows. Responsible for setting up domestic & international airline reservations including booking the contracted hotels and transportation.  Developed relationship with travel agency venders, airlines, car rental agencies and other travel service providers to develop and implement programs, which best supported the company’s business requirements.  Assisted with the negotiation and administration of existing and new travel-related policies.  Helped implement the Hearth Agent program by being the first agent in the Midwest to successfully work from home for seven years.  Worked split shifts from home to ensure staffing requirements were met.  Floated to other offices to provide support as needed to maintain customer service levels.  Trained new agents on procedures and airline computer systems.  Handled accounting issues, airline debit memos, hotel no-show bills, customer expense reports, ticketing problems, nonrefundable reports.  Processed air travel purchases through the use of Soft Dollars.

What they like about American Express Travel:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Travel Counselor, Travel Director, Trainer

Skills

Read, write, and speak German, Computer systems World Span, Apollo, Sabre, Microsoft office, Word, Excel, Outlook

These are some of the questions we asked our climbers about their experiences with American Express Travel: