American Express Travel Work Values

Daily Duties at American Express Travel:

 Coordinated domestic & international reservations, QC, standard and STP ticketing on multibank desk.  Personal agent to the President and Presidents Administrative assistant at large international company in New Berlin, WI.  Onsite agent working within large international companies coordinating domestic and international airline reservations. Negotiating and booking long-term hotel and car rentals. Procuring visas and passports.  Assisted the Meeting & Event Coordinator for Harley Davidson Motorcycle Dealer shows. Responsible for setting up domestic & international airline reservations including booking the contracted hotels and transportation.  Developed relationship with travel agency venders, airlines, car rental agencies and other travel service providers to develop and implement programs, which best supported the company’s business requirements.  Assisted with the negotiation and administration of existing and new travel-related policies.  Helped implement the Hearth Agent program by being the first agent in the Midwest to successfully work from home for seven years.  Worked split shifts from home to ensure staffing requirements were met.  Floated to other offices to provide support as needed to maintain customer service levels.  Trained new agents on procedures and airline computer systems.  Handled accounting issues, airline debit memos, hotel no-show bills, customer expense reports, ticketing problems, nonrefundable reports.  Processed air travel purchases through the use of Soft Dollars.

What they like about American Express Travel:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Travel Counselor, Travel Director, Trainer

Skills

Read, write, and speak German, Computer systems World Span, Apollo, Sabre, Microsoft office, Word, Excel, Outlook

These are some of the questions we asked our climbers about their experiences with American Express Travel: