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Belcan Technical Svcs Work Values
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Daily Duties at Belcan Technical Svcs:
* Evaluation and testing of new or modified proprietary CTI software programs and the software development procedures used to verify that programs function according to user requirements and conformed to establishment guidelines. * Wrote, revised, and verified quality standards and test procedures for program design and product evaluation. * Reviewed new or modified programs, including documentation, diagrams, and flowcharts, to determine if program performed according to user requests and guidelines. Recommended program improvements or corrections to development programmers. * Managed the Helpdesk support area, developed procedures and administered the Bendata HEAT help desk software. * Conducted compatibility testing with vendor-provided programs. * Participated in setting up field trial testing of PhoneWare product.
What they like about Belcan Technical Svcs:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Call Center, Help Desk, Technical Support, Information Technology, Technology Management, Team Management, IT Support Desk, Support, Customer Service, End-User Support, Hardware, Internet/Intranet, User Support
Information about Belcan Technical Svcs
Company Rank: Not Available
Average length of employment : 0 years
Average salary of employees: $60,000
These are some of the questions we asked our climbers about their experiences with Belcan Technical Svcs:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
