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Lexis Nexis Work Values
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Daily Duties at Lexis Nexis:
* Compiled and analyzed support related BI data to determine trends. * Provided technical consulting and product support. * Problem escalation to address customer needs. * Acted as technical content lead for internal and external knowledge bases. * Developed and conducted training sessions on products and services. * Mentoring of team members through career path process. * Performed desk side support, hardware repairs and maintenance. * Center of Expertise lead for several teams.
What they like about Lexis Nexis:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Call Center, Help Desk, Technical Support, Information Technology, Technology Management, Team Management, IT Support Desk, Support, Customer Service, End-User Support, Hardware, Internet/Intranet, User Support
Information about Lexis Nexis
Company Rank: Not Available
Average length of employment : 10 years
Average salary of employees: $60,000
These are some of the questions we asked our climbers about their experiences with Lexis Nexis:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
