Northwest Airlines Work Values

Daily Duties at Northwest Airlines:

Supervised the call center team and performed training, meetings based upon changes in the airline. Negotiate prompt solutions based on customer’s perceptions with respect to company cost, while maintaining the importance of customer loyalty. Project a professional image through various means of communication to each passenger and document each concern to share with the product development department. Consistently meet performance goals and demands set in place for the department.

What they like about Northwest Airlines:

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.

Tags

Skills

Microsoft Access, Excel, InfoPath, MS Office, Outlook (Express), PowerPoint, Publisher, Tool, Windows and Word Pad. Point, Contour, Encompass, Genesis. Airinc, ATIS, Charts, Concord, CP1, Crew Trac (Sabre), D1Term 32 Delta Radio, FDS, FDDEagle, Flight E, Flight Explorer, Flight Trac Plot, Eagle 32, NavData, Navtech, NWSESS, Mapping, Plotting, RadacPC, Septre, Storm Century and Worldspan. Consultant, Customer Service Trainer, Gate Planner, Flight Dispatcher (ATR, Brasilia, CRJ, B-727, B-757), Loan Officer, • Inside and Direct Sales, • Financial Management, • P&L Responsibilities, • Sales Training and Development, • Competitive Strategy Development, • Long and Short Range Planning, • New Client Development, • New Product Case Development

These are some of the questions we asked our climbers about their experiences with Northwest Airlines: