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North Platte Citizen Advocacy Work Values
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Daily Duties at North Platte Citizen Advocacy:
Developed and managed a 40k budget, filed state and federal tax reports, complete monthly and annual financial reports, assessed volunteer and client needs; initiated and supported relationships between people who had disabilities and an active person in the community who would look after this persons rights and interests as if they were their own. Kept 501(c)3 status updated, reponsible for grant writing to local support groups, trained and supported peers within Nebraska and throughout North America. Sought out active comunity members to create a board of directors for oversight of program to ensure the continuation of program after I left. The program is still active and relationships I intiated are still active and thriving.
What they like about North Platte Citizen Advocacy:
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
Tags
organized, manager, program developer, Excel, Visio, Microsoft word, Outlook
Information about North Platte Citizen Advocacy
Company Rank: Not Available
Average length of employment : 7 years
Average salary of employees: $56,000
These are some of the questions we asked our climbers about their experiences with North Platte Citizen Advocacy:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at North Platte Citizen Advocacy had these interests:
| Books | |
|---|---|
Captain D. Michael Abrashoff/It's Your Ship |
secrets of successful management are shared including: seeing the work through the eyes of the workers; importance of communication; create discipline by focusing on purpose; listen agressively |
| Maxwell/ The seventeen qualities of a team player |
17 essential characteristics of team players are explored and put into context of a successfull business practice. I use these qualities as a basis for interviewing potential candidates for job openings and also for ongoing supervision |
Climbers' Joblogs at North Platte Citizen Advocacy:
redesign of customer service
What Have I worked on recently:ideal customer service based on secret shoppers' experiences and employees best experience of customer service at another business
redesign of work space to maximize each employees' talent to friendly customer service while maintaining maximum productvity.
clients first impression when walking in the door...do they feel greeted; do they want to stay and receive services and come back for services or is their experience intimidating....
recent educational experiences that have helped:
Management academy/ Stephen Covey training/ mentoring excellent managers
Recent challenges:
entire re-organization of operations of our organization two different times in the past year
two flooded buildings and maintaining customer service through re-routing our services to different buildings and different parts of our building.
financial restrictions based state funding
staffing patterns
multiple shareholders all with different ideas on direction the company should go in
What have I done?
I have visited other businesses similar to ours
asked questions
observed customer access, friendliness of staff, response of customers
brought ideas to shareholders with examples and potential changes that don't cost money but could have a huge impact on client's firt impressions
took phone lines off of front reception area so receptionists can focus all their attention on clients walking in the door.
divided tasks evenly based on skill level of all employees/ crosstraining each in at least three roles so they are constantly learning and there is no interuption in service if someone is missing for a day or several days.
What am I excited about?
The opportunities for growth both for our organization and for each employee
Confidence that my peers and shareholders and staff have in me
