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Pikes Peak Behavioral Health Group Work Values
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Daily Duties at Pikes Peak Behavioral Health Group:
responsible for facilities management; emergency preparedness for five outpatient facilities. Responsible for operations support at all outpatient facilities. Internal expert on policies and procedures or organization. Responsible for budget and supplies allocation and purchasing for all facilities.Work closely with program managers, financial managers, all upper management to ensure accuracy and adherence to budgets. Supervise 10 operations staff.
What they like about Pikes Peak Behavioral Health Group:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Tags
organized, manager, program developer, Excel, Visio, Microsoft word, Outlook
Information about Pikes Peak Behavioral Health Group
Company Rank: Not Available
Average length of employment : 18 years
Average salary of employees: $56,000
These are some of the questions we asked our climbers about their experiences with Pikes Peak Behavioral Health Group:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Pikes Peak Behavioral Health Group had these interests:
| Books | |
|---|---|
Captain D. Michael Abrashoff/It's Your Ship |
secrets of successful management are shared including: seeing the work through the eyes of the workers; importance of communication; create discipline by focusing on purpose; listen agressively |
| Maxwell/ The seventeen qualities of a team player |
17 essential characteristics of team players are explored and put into context of a successfull business practice. I use these qualities as a basis for interviewing potential candidates for job openings and also for ongoing supervision |
Climbers' Joblogs at Pikes Peak Behavioral Health Group:
redesign of customer service
What Have I worked on recently:ideal customer service based on secret shoppers' experiences and employees best experience of customer service at another business
redesign of work space to maximize each employees' talent to friendly customer service while maintaining maximum productvity.
clients first impression when walking in the door...do they feel greeted; do they want to stay and receive services and come back for services or is their experience intimidating....
recent educational experiences that have helped:
Management academy/ Stephen Covey training/ mentoring excellent managers
Recent challenges:
entire re-organization of operations of our organization two different times in the past year
two flooded buildings and maintaining customer service through re-routing our services to different buildings and different parts of our building.
financial restrictions based state funding
staffing patterns
multiple shareholders all with different ideas on direction the company should go in
What have I done?
I have visited other businesses similar to ours
asked questions
observed customer access, friendliness of staff, response of customers
brought ideas to shareholders with examples and potential changes that don't cost money but could have a huge impact on client's firt impressions
took phone lines off of front reception area so receptionists can focus all their attention on clients walking in the door.
divided tasks evenly based on skill level of all employees/ crosstraining each in at least three roles so they are constantly learning and there is no interuption in service if someone is missing for a day or several days.
What am I excited about?
The opportunities for growth both for our organization and for each employee
Confidence that my peers and shareholders and staff have in me
