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Best Buy Healthcare Work Values
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Daily Duties at Best Buy Healthcare:
Supervised and managed key operational and departments including Logistics, Customer service, Customer Issue resolution and sales operations for a retail health care supply company. Managed all face to face and phone interaction between customers and employees. Successfully managed all financial budgets and attainment of sales goals. Performed all customer resolution face to face with customers and over the phone. Structured and maintained a quality control program for Customer Service Agents to improve customer service. Hired and trained new staff in several key areas of the company with effective results and employee retention (90%.) Managed Contact Center performance through proper use of metrics and reporting data. Managed and maintained sales in excess of $450k monthly. Effectively managed product acquisition, logistics and presentation on Website and in monthly print catalog. Effectively used database reporting to devise successful Customer Relationship Management program resulting in increased profitability and customer retention.
What they like about Best Buy Healthcare:
Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.
Tags
Call center, Contact Center Manager, Call Center operations, Manager, Customer Service Manager, Call Center Manager, Staff Development
Information about Best Buy Healthcare
Company Rank: Not Available
Average length of employment : 2 years
Average salary of employees: $53,000
These are some of the questions we asked our climbers about their experiences with Best Buy Healthcare:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
