Key Bank Work Values

Daily Duties at Key Bank:

Oversaw day-to-day cash vault operations and 3 teams within Cash Vault Administration Services group; managed 13 third-party vendor cash vault relationships and was responsible for the implementation process for new processing locations. Managed a team responsible for monitoring currency inventory levels for 1,200 retail branches. Marketed products and services through strategic alliances with sales / product and relationship management teams. Performed vendor audits to ensure regulatory and quality compliance on a consistent basis. Delivered solutions for Request for Proposals (RFPs) to drive sales opportunities. Selected accomplishments: • Enhanced operational productivity by 30% and reduced staffing by propelling a continuous improvement process using high-speed equipment; improved quality measurements and reduced processing errors to record low levels. • Spearheaded successful openings of 8 vendor deposit verification vaults utilizing imaging technology and superior project management talents; initiated and implemented a turnkey approach to propel seamless cash vault openings. • Developed monthly scorecard reporting system to monitor and improve vendor performance results. • Led installation and database management for new, windows-based deposit verification software across all KeyBank owned cash vault locations. • Received ACE (Achieved Client Excellence) Award due to acquisition of more than $500M in new business in Indianapolis retail grocery chain. • Selected as one of 20 trainers to lead “I Am Key” Leadership, Teambuilding, and Culture-Shaping workshops. Training consisted of eight 1-hour training modules administered to groups of up to 35 associates; I effectively administered more than 40 workshops with more than 1,000 participants within a one year period. • Chosen to present corporate results at quarterly Townhall company meetings with up to 200 associates in attendance.

What they like about Key Bank:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Skills

Business Development, Strategic Planning, Organizational Process Design, Reporting, Balance Sheet Responsibility, Microsoft Office , Bookkeeping, Presentation Skills, Business Writing Skills, Design Organizational Process, Business Analysis, Balance Sheet Repsonsibility, Sales Interpretation , P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Profit Loss (P&L) Management, Strategic Operational Planning & Direction, Quality / Performance Improvements, Project / Program Management, Staff Coaching & Development, Process Redesign & Change Management, Client / Vendor Relationship Management, Team Building & Leadership

These are some of the questions we asked our climbers about their experiences with Key Bank: