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Ict Group Work Values

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Daily Duties at Ict Group:

Environment: Visual Studio.Net 2003, ASP.Net, ADO.Net, C#, COM+, XML Web Services, XSD Schema, PL/SQL, Oracle 8.17, Visual Studio Console applications, Windows Services applications Description: Trane Appointment Manager (TAM) is a tool used to record responses to advertisement campaigns launched by Trane (A division of American Standard). Calls are received by the ICT-Group call center, which are recorded using TAM. The responses are sent outbound to Trane by XML Web Services. Updates to TAM are received inbound to ICT-Group via XML Web Services. The project comprised of 5 related processes in addition to the TAM Agent Interface, which is the UI interface for the agents in the call center, Inbound ICT Web Service which is the XML Web Service servicing requests from the Trane application, A Trane Listener which is a background application which responds to requests from Trane or the TAM Agent Interface. Responsibilities: • Designed and implemented the entire Data Access tier that abstracts the physical database from the business layer. The Data Access was designed to dynamically point to Development, QA or • Production databases depending on the host of the application. The class methods from this library also convert the data types provided by XSD schema to Oracle data types. This data access library is used by TAM, inbound XML Web Services and other scheduled processes, which are developed as Console applications / Windows Services. This library is installed in the GAC. • All database processing run in the context of an Oracle Transaction. • Designed and implemented inbound to ICT XML Web Services using the System.XML • (XMLTextWriter, XMLNodeReader, XMLDocument classes) System.Xml.XPath (XPathDocument, • XPathNodeIterator classes) namespaces. • Extensively used System.IO namespace (StringReader, FileStream classes) • All data validation was based on XSD Schemas. • Designed and implemented the application security model and Web Service security model. • Stored application specific data in web.config. Sensitive application data like connection strings are stored encrypted in the registry for more security. • Designed and normalized the database schema. • Implemented the Database Schema using Sequences, Views, Joins, Unions, and Constraints. • Designed and developed Packages and stored procedures returning Ref Cursors to the business layer using PL/SQL on Oracle 8.17. • Implemented Named programmer-defined exceptions in stored procedures to pass error information to the calling application. • Designed and developed application logging using Database Triggers. • Designed and developed exception logs using Exception Management Application Block. • Designed and developed Critical events and error notification by e-mail and paging. • Extensively used Classes from System.Data.OracleClient namespace. • Extensively used structures like OracleDateTime, OracleBoolean, and OracleNumber to convert from values from Oracle to Dot Net and vice versa. • Used the Windows Installer to deploy the application. • All source code along with documentation is to be handed over to the Trane (A Division of • American Standard). The code has to comply with the software coding standards and conventions of Trane. • NDOC was used to create MSDN style Documentation.


What they like about Ict Group:

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.



Information about Ict Group


Company Rank: Not Available

Average length of employment : 0 years

Average salary of employees: $130,000

These are some of the questions we asked our climbers about their experiences with Ict Group:

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Were your performance expectations clearly communicated?

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Were you recognized for meeting or exceeding expectations?

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Did you feel like your personal contribution was important?

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Was your career path clearly outlined and discussed?

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I would recommend this as a place of employment.
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I believe in the purpose of this organization.
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I would work for this organization again.
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I feel employees are fairly compensated.
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