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The Answer Group Work Values
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Daily Duties at The Answer Group:
Bell South Fast Access DSL account, I had been with the Bellsouth account from December 2001 until Feb 2003. Working in the DSG Call Back Group (DSL Service Group), Working with DSG and the Customers one on one to find a resolution to their issue. I was Previously in the Compaq account As a Technical Service Engineer 2/97-12/2003 and I was an Open Research Technician working one on one with consumers to develop a resolution for their issue. Daily functions included scheduling appointments to work one on one with a consumer, troubleshooting for consumer portable and desktop computers, along with the implementation and enforcement of all of Compaq's and The Answer Group's Policies.
What they like about The Answer Group:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Skills
Computer Skills, Hardware all aspects of assembly, configuration and troubleshooting of PC Platforms. Interface Cards, hard drives, CDROM Drives. , Troubleshoot operational problems, diagnose and repair systems software., Basic Networking and router configuration, Static IP Help desk, research irresolvable issues, Strong customer service skills and eagerness to excel , Problem Solving, Attention to Detail and the ability to learn qucikly., Detail oriented in researching issues to get to the root cause and resolution, Bookkeeping, A/P and A/R, payroll, reconciliation
Information about The Answer Group
Company Rank: Not Available
Average length of employment : 4 years
Average salary of employees: $34,000
These are some of the questions we asked our climbers about their experiences with The Answer Group:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
