Sprint Work Values

Daily Duties at Sprint:

NOC Technical Analyst II Maintained special services circuits (DS1, DS0, ISDN, frame relay) for Sprint customers including government entities and other major telecommunications providers. Ranked at the top in terms of trouble tickets assigned and resolved. Isolated faults on critical circuits (FAA, 911) quickly and accurately minimizing outages. Effectively explained to customers circuit problems and coordinated technician dispatches based those discussions which reduced costly call outs as well as improved customer service. Worked several shifts with little or no direct supervision and routinely worked major outages due to thorough understanding of technical and procedural details.

What they like about Sprint:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

SONET, engineer, network, electronic technician, telecom technician, CAD, project management, system design

Skills

fault isolation, system design, CAD drawings, component level troubleshooting, equipment shipping, fault isolation

These are some of the questions we asked our climbers about their experiences with Sprint: