Sprint Work Values

Daily Duties at Sprint:

NOC Technical Analyst II Maintained special services circuits (DS1, DS0, ISDN, frame relay) for Sprint customers including government entities and other major telecommunications providers. Ranked at the top in terms of trouble tickets assigned and resolved. Isolated faults on critical circuits (FAA, 911) quickly and accurately minimizing outages. Effectively explained to customers circuit problems and coordinated technician dispatches based those discussions which reduced costly call outs as well as improved customer service. Worked several shifts with little or no direct supervision and routinely worked major outages due to thorough understanding of technical and procedural details.

What they like about Sprint:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

SONET, engineer, network, electronic technician, telecom technician, CAD, project management, system design

Skills

fault isolation, system design, CAD drawings, component level troubleshooting, equipment shipping, fault isolation

These are some of the questions we asked our climbers about their experiences with Sprint: