Sprint Work Values

Daily Duties at Sprint:

NOC Technical Analyst II Maintained special services circuits (DS1, DS0, ISDN, frame relay) for Sprint customers including government entities and other major telecommunications providers. Ranked at the top in terms of trouble tickets assigned and resolved. Isolated faults on critical circuits (FAA, 911) quickly and accurately minimizing outages. Effectively explained to customers circuit problems and coordinated technician dispatches based those discussions which reduced costly call outs as well as improved customer service. Worked several shifts with little or no direct supervision and routinely worked major outages due to thorough understanding of technical and procedural details.

What they like about Sprint:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

SONET, engineer, network, electronic technician, telecom technician, CAD, project management, system design

Skills

fault isolation, system design, CAD drawings, component level troubleshooting, equipment shipping, fault isolation

These are some of the questions we asked our climbers about their experiences with Sprint: