Healthcare Service Work Values

Daily Duties at Healthcare Service:

• Co-developed company’s first-ever standardized disciplinary procedures and tracking system that insulated company from legal risk and ensured consistent and fair discipline processes. • Devised creative and cost-effective incentive and morale-boosting programs that increased employee satisfaction and productivity by 80%. • Created a strategy for the screening and recruitment process that save the company on average of 50% cost of high turn-over rate within the first 3 months of employment. • Reworked new-hire orientation program to promote an increase in training and knowledge by 50%. • Reversed a profit decline throughout 10 accounts through strategic planning and risk assessments. Decreased account budgets by 30-50%, employee turn-over & call offs by 50-80%; and improving account inventories by 70%. • Trained and educated staff on compliance guidelines by the California Health Code making the department 100% compliable. • Created, revised and implemented departmental policy and procedures guidelines to meet compliance—50% turn-a-round. • Administered strength guidelines among staff—formulating job descriptions to fit the strengths of the employees. • Systematized the accounts for an increase in business operation in BCR’S, Friday flash reports, inventory, monthly logs, payroll and transmittals—reduced operational hours by 20%. • Reduced corporate risk pertaining to labor law in California—employee breaks, meal periods & misclassifications. Assessing Healthcare Services, around 90% of the employees were in violation of the labor code. Administering 100% turn-a-round within the district accounts providing the correct compensation, meal and break times. • Fostered a teamwork/open-door environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind branch’s employee-retention rate of 89% within an industry where high turnover is the norm. • Introduced company’s first formal performance review program, creating a flexible and well received tool that was later adopted company-wide.

What they like about Healthcare Service:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , PERFORMANCE MANAGEMENT, EMPLOYEE RELATIONS, ORIENTATION , ORGANIZATIONAL DEVELOPMENT, EMPLOYMENT LAW, RETENTION, TRAINING DEVELOPMENT, POLICIES , RISK MANAGEMENT, PROGRAM MANAGEMENT, STRATEGIC PLANNING

These are some of the questions we asked our climbers about their experiences with Healthcare Service: