Ctl Management Work Values

Daily Duties at Ctl Management:

Responsibilities: Oversee all property operations including leasing and occupancy goals, associate turnover, financial performance, and compliance with all CTL Management policies and procedures for a portfolio of 1,514 multifamily housing units. Key Objectives: Supporting on-site Community Managers in achieving goals outlined for each property, preparing annual operating budgets and reviewing monthly operating statements for assigned portfolio, preparing monthly reports for partners and owners, providing mentorship, training and supervision to assigned portfolio staff, and performing quarterly operational inspections to benchmark team results. Key Results: • Responsible for 7 multifamily housing communities with annual budgeted revenues of $12 million • Served on the Strategic Planning Committee for 3 years • Maintained a 70% annual employee retention rate for a team of 35 associates in an industry with average rates of approximately 50% • Organized and executed a monthly training program called “Apartment Community Maintenance Experts” to help reward and certify staff in seven areas of maintenance • Introduced core value “Caught in the Act” cards to publically recognize excellent work behavior for on-site associates • Awarded the Leadership Performance Winner in 2005 for driving the highest regional Net Operating Income • Introduced Ratio Utility Billing Services (R.U.B.S.) to the company in 2003, resulting in a $613,000 annual utility reimbursement for all Washington State assets • Saved the company approximately $1 million by reducing contract management expenses and acting as a construction project manager for 2 major renovation projects • Co-created the company directives manual and several reports and procedures, which includes instructions regarding the use of efficient asset management processes including: Quarterly Property Performance Reviews, Lease Expirations Matrix, Utility Log, Ad Monitor, Vacancy Turnover Report, Budget Variance Report, Aged Delinquency Report, Rent Roll, Credit Check Results, Weekly Rental Summary, Rent Comparable Report, Capital Expenditure Report, Inventory Log, Weekly Marketing Update, Garbage Capacity Worksheet and more • Performed quarterly property performance reviews for assets in Portland and Sacramento • Awarded Most Valuable Associate in 2001 and 2002

What they like about Ctl Management:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

project manager, public relations, commercial real estate, leadership coaching, strategic planning, property management, interpersonal communications, self-starter, strong work ethic, fast learner, Microsoft Office System, Attentive to detail

Skills

These are some of the questions we asked our climbers about their experiences with Ctl Management: