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Commerce Clearing House Work Values
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Daily Duties at Commerce Clearing House:
• Provided telephone support for technical system and software application related calls. Time breakout: Phone support: 85% and testing 15%. Secondary duties include manual quality assurance testing of product lines • Provided quality assurance testing for the ProSystem Fx product lines and reporting issues appropriately • Assisted other departments with support and testing requirements to ensure company objectives are met • Assisted with new hire and ongoing training programs for support staff • Assisted with training and mentoring seasonal support staff • Acted as mentor to seasonal support staff • Ensured all call tickets are properly documented per departmental guidelines • Kept management informed of any unresolved calls on a daily basis • Identified reoccurring problems received through customer calls and escalated them for review • Assisted other representatives and departments with customer related problems • Maintained high quality standard minimizing customer callbacks for assistance
What they like about Commerce Clearing House:
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
Skills
Information about Commerce Clearing House
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $0
These are some of the questions we asked our climbers about their experiences with Commerce Clearing House:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
