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Commerce Clearing House Work Values

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Daily Duties at Commerce Clearing House:

• Provided telephone support for technical system and software application related calls. Time breakout: Phone support: 85% and testing 15%. Secondary duties include manual quality assurance testing of product lines • Provided quality assurance testing for the ProSystem Fx product lines and reporting issues appropriately • Assisted other departments with support and testing requirements to ensure company objectives are met • Assisted with new hire and ongoing training programs for support staff • Assisted with training and mentoring seasonal support staff • Acted as mentor to seasonal support staff • Ensured all call tickets are properly documented per departmental guidelines • Kept management informed of any unresolved calls on a daily basis • Identified reoccurring problems received through customer calls and escalated them for review • Assisted other representatives and departments with customer related problems • Maintained high quality standard minimizing customer callbacks for assistance


What they like about Commerce Clearing House:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.



Skills

Information about Commerce Clearing House


Company Rank: Not Available

Average length of employment : 1 year

Average salary of employees: $0

These are some of the questions we asked our climbers about their experiences with Commerce Clearing House:

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Were your performance expectations clearly communicated?

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Were you recognized for meeting or exceeding expectations?

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Did you feel like your personal contribution was important?

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Was your career path clearly outlined and discussed?

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I would recommend this as a place of employment.
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I believe in the purpose of this organization.
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I would work for this organization again.
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I feel employees are fairly compensated.
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