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Travelers, United Healthcare Work Values

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Daily Duties at Travelers, United Healthcare:

Senior Service Associate • Full understanding of employee benefits and group insurance reimbursement to current health care products, such as, PPO, Indemnity, Managed Care (POS, EPO/NPP, HMO) • Knowledge of medical terminology, IC-9-CM, CRVS, & CPT-4. • Responsible for on-line processing of all types of healthcare claims • Negotiate with hospitals for prompt payment discounts on large dollar claims. • Handle large hospital claims at high dollar authority level. • Provide customer service to members & providers. • Communicate monthly audit results to upper management. • Conduct internal audit on team members for the unit. • Train team members on in-depth processing of health claims at all levels. • Generate monthly report cards for team members based on monthly audit results. • Interact with other internal auditors and audit manager to review and develop training guidelines.


What they like about Travelers, United Healthcare:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.



Information about Travelers, United Healthcare


Company Rank: Not Available

Average length of employment : 10 years

Average salary of employees: $78,000

These are some of the questions we asked our climbers about their experiences with Travelers, United Healthcare:

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Were your performance expectations clearly communicated?

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Were you recognized for meeting or exceeding expectations?

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Did you feel like your personal contribution was important?

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Was your career path clearly outlined and discussed?

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I would recommend this as a place of employment.
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I believe in the purpose of this organization.
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I would work for this organization again.
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I feel employees are fairly compensated.
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