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Crowe Horwath Work Values
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Daily Duties at Crowe Horwath:
Assist in the configuration, maintenance, troubleshooting, monitoring and documentation of all voice resources. Monitor and report on resource capacity, utilization, security, and availability. Perform system management and setup functions on several Avaya PBX systems, Octel 250/350, Inter-Tel and CallXpress voicemail systems. Work with vendors and internal staff to identify and correct phone and voicemail problems. Responsible for Resource Management and Configuration - Perform routine phone and voice mailbox setups for moves, adds and changes in all offices. Maintain complete records on floor plans and cable information. Procure bids for system changes, upgrades and enhancements as needed. Plan and implement whole system adds, moves, and upgrades. Maintain documentation of physical equipment, i.e. phones, PBX and voicemail systems, and associated hardware. Maintain service records for all long distance and local services for all Crowe Chizek locations. Managed telecom resources, i.e. pagers, wireless devices (i.e.: cellular phones, Blackberry, P.D.A.s and air cards). Provide 24/7 support for monitored system alarms, errors and telephone and voicemail issues. Responsible for the processing of all voice and data communications totaling several million dollars Establishment of cost trending analysis reports. Conducted RFP bid processes for voice and data services.
What they like about Crowe Horwath:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Financial Managent, Avaya, Call Center, Infrstructure, Voicemail, VOIP
Skills
Information about Crowe Horwath
Company Rank: Not Available
Average length of employment : 8 years
Average salary of employees: $48,000
These are some of the questions we asked our climbers about their experiences with Crowe Horwath:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
