Countrywide Financial Work Values

Daily Duties at Countrywide Financial:

As a financial Center Manager, my main responsibilities were to manage multiple Financial Centers by providing high quality leadership to ensure that the Financial Center's goals and standards are achieved. I supervised and motivated Financial Center staff to maximize their productivity and sales potential. Coach staff to develop their sales and service skills by using the "SHINE" process and Creative Customer Loyalty Process. I would ensure all products and services are sold and serviced in an efficient and professional manner while adhering to all established guidelines. Ensured that each Representative was properly trained on how to effectively cross sell products and services which increased the profitability of the financial center, conduct weekly Deployment and Assessment Meetings and monthly Sales Meetings, interact with customers to resolve problems or complaints, track and publish weekly financial center activity and results versus goals or standards, and ensure compliance with all policies and procedure.

What they like about Countrywide Financial:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

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Skills

These are some of the questions we asked our climbers about their experiences with Countrywide Financial: