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Verizon Work Values
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Daily Duties at Verizon:
1.managed the day to day activities of outside copper / fiber optic tech's. 2. see resume.... Scott Cassidy PO Box 3136 Riverview, FL 33568 (813) 403-1319 scottc58@yahoo.com Work Experience Verizon/GTE August 1976-November 2008 May 2000 - Local Manager November 2008 Verizon-Tampa, Florida • Managed 17 to 150 outside field technician's and motivated the team to meet or exceed productivity standards • Ensured compliance, implementation and training to Quality / Safety Assurance requirements, regulations, processes, and/or personnel • Solved elevated customer concerns for satisfaction • Responsible for meeting both capital and expense budget • Provided and/or facilitated on-going Training and Coaching • Managed a sales program that included referrals for new service of which consistently exceeded yearly objectives. B2C May 1998 – Retail Manager / Sales Trainer May 2000 Verizon (GTE)-Tampa, Florida • Managed a 3M Verizon retail store to increased revenues annually. B2C and B2B • Trained staff on receipt of bill payments • Handled escalated customer service issues, sales of calling services, long distance, and wireless • Facilitated and trained a 10 store work force August 1980 - Facility - Maintainer May 1998 GTE (Verizon)-Tampa, Florida • Installed and maintained telephone service • Cable splicing and troubleshooting • Coordinated a sales program that included referrals for new service. B2C • Company representative for public speaking engagements August 1976 – Various Job Assignments August 1980 GTE (Verizon) Tampa, Florida Information provided on request Education Hillsborough Community College • Some College Coursework Completed in Sales / Marketing and Criminal Investigation; • Computer Systems / Comp TIA A+ Verizon (GTE) Workforce Development & Education • Management • Sales Management / Retail Sales Management • Labor Relations, Negotiations, Grievances • Technical (information provided on request) • Dale Carnegie
What they like about Verizon:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
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Information about Verizon
Company Rank: Not Available
Average length of employment : 32 years
Average salary of employees: $62,000
These are some of the questions we asked our climbers about their experiences with Verizon:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
