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Southwestern Bell Communications, Inc. Work Values

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Daily Duties at Southwestern Bell Communications, Inc.:

Immediately impacted time to market on Sales RFP submissions by reducing customer turn around time by approximately 30%. Documented business processes through interviewing various department heads to understand how the different business processes work to improve business unit synergies. Demonstrated team building and relationship building skills through conflict resolution, mediation and negotiation. Practiced in clarifying business requirements, performing gap analysis between goals and existing procedures, and designing processes and system improvements. Managed key PeopleSoft© and Vantive© Database procedure management initiatives. Assisted in call center agent performance analysis, customer satisfaction report generation Partnered with internal and external personnel to execute timely and effective, reports/analysis on training, database migrations, and multiple Customer Care project initiatives. Maintained exemplary levels of service and retention for up to 500 accounts with a high competitive loss risk, which required intense interaction and relationship building. Proven revenue optimization through product and service up selling. Top manager in sales which earned a spot in the SBC Winners' Circle, a recognition reward to only the most elite sales people in the company.


What they like about Southwestern Bell Communications, Inc.:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.



Information about Southwestern Bell Communications, Inc.


Company Rank: Not Available

Average length of employment : 10 years

Average salary of employees: $57,000

These are some of the questions we asked our climbers about their experiences with Southwestern Bell Communications, Inc.:

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Were your performance expectations clearly communicated?

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Were you recognized for meeting or exceeding expectations?

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Did you feel like your personal contribution was important?

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Was your career path clearly outlined and discussed?

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I would recommend this as a place of employment.
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I believe in the purpose of this organization.
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I would work for this organization again.
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I feel employees are fairly compensated.
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