Interested in finding more jobs in Plano, TX? Click Here to create a Climber profile today!
Southwestern Bell Communications, Inc. Work Values
Interested in finding out if you are the type of person this company is looking for? Create an account and take our patented DNA assessment now to see how you compare.
Daily Duties at Southwestern Bell Communications, Inc.:
Immediately impacted time to market on Sales RFP submissions by reducing customer turn around time by approximately 30%. Documented business processes through interviewing various department heads to understand how the different business processes work to improve business unit synergies. Demonstrated team building and relationship building skills through conflict resolution, mediation and negotiation. Practiced in clarifying business requirements, performing gap analysis between goals and existing procedures, and designing processes and system improvements. Managed key PeopleSoft© and Vantive© Database procedure management initiatives. Assisted in call center agent performance analysis, customer satisfaction report generation Partnered with internal and external personnel to execute timely and effective, reports/analysis on training, database migrations, and multiple Customer Care project initiatives. Maintained exemplary levels of service and retention for up to 500 accounts with a high competitive loss risk, which required intense interaction and relationship building. Proven revenue optimization through product and service up selling. Top manager in sales which earned a spot in the SBC Winners' Circle, a recognition reward to only the most elite sales people in the company.
What they like about Southwestern Bell Communications, Inc.:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Information about Southwestern Bell Communications, Inc.
Company Rank: Not Available
Average length of employment : 10 years
Average salary of employees: $57,000
These are some of the questions we asked our climbers about their experiences with Southwestern Bell Communications, Inc.:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
|
| Were you recognized for meeting or exceeding expectations? | 0.0 |
|
| Did you feel like your personal contribution was important? | 0.0 |
|
| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
