Citigroup Work Values

Daily Duties at Citigroup:

Successfully completed a multi-year, multi-million budget ($10 million+), cross-functional, Global Security Event Management (SEM) Program from inception to operational readiness. Directly managed a team of senior project/program managers. Applied key program management best practices, governance principles, and reporting infrastructure to enhance program delivery and comply with external regulatory body (OCC, FRB) and internal Audit requirements, ensuring a “SAT” rating. Hub for communications with C-level executives, business and function heads SEM is a near real-time data aggregation and correlation infrastructure that filters and normalizes data from log sources spanning network infrastructure, host, and business applications. The tool provides a single pane of glass for security operations support teams to isolate and troubleshoot security alerts and events. • Consolidated multiple business-owned programs into a single corporate-led security event management program through restructuring and centralization • Refocused and fast-tracked a portfolio of 25+ interdependent projects that spanned infrastructure deployment, business integration, and operating center consolidations resulting in ~$2 million in cost-savings • Coordinated and managed all strategic planning, architecture planning & review, business case development, and program planning sessions to ensure continued senior executive engagement and support • Identified an annualized $3 million fraud prevention opportunity. Led pilot team implementation. • Proactively applied change management skills to ensure program continuity and on-time delivery of commitments Vice President – Senior Program Manager – Citigroup Program Management (2006-2007) Managed the enterprise-wide Global Cash Management Operations Consolidation Program, a multi-million dollar business investment sponsored by the Citi Board of Directors, comprised of both revenue generating ($70-140 million) and cost-savings ($50-60 million) opportunities. Managed day-to-day activities of the PMO team. • Created all program communications and reporting materials, including management presentations for the Citigroup Board of Directors • Streamlined multiple underlying project business cases into a consolidated program-level business case, with appropriate ROI levers

What they like about Citigroup:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

IT Director, CAO, business management, program management, portfolio management, program delivery, technology innovation

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Organizational behavior, Program Management

These are some of the questions we asked our climbers about their experiences with Citigroup: