Marketing Resources Plus (Bought By Advantage Software) Work Values

Daily Duties at Marketing Resources Plus (Bought By Advantage Software):

Learned all aspects of development, support, testing and distribution of the AMS software product, a billing and accounting software used by mid to large sized advertising agencies. Coordinated the relocation of the Texas office to Indianapolis, IN. Provided telephone support to clients by troubleshooting system and environment issues. Trained new development and customer service staff, provided client consulting and training in person, individual sessions, in groups sessions and over the phone. Accomplishments: • Created a smooth transition from Texas to Indiana office then final product discontinuance. • Developed user documentation for users and step by step directions for conversion to another software • Internal processes developed for consistency in client support. • Training and consulting services provided to increase client satisfaction. • Handled multiple priorities simultaneously, meeting deadlines, working independently or as part of a team • Wrote and revised documentation, installation instructions, implementation processes and functional requirement specifications • Researched use of Automated Testing Tools (HP Mercury, QTP Quick Test Pro, Quality Center) for possible implementation

What they like about Marketing Resources Plus (Bought By Advantage Software):

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

QA, Tester, Quality Assurance, Sarbanes-Oxley, Sql, .net, web applications, ASP, client server, technical writer, Unix, Test plan, test scripts, test cases, regression, agile, Oracle, Project Management, Mercury, Load Runner, QTP, Quick Test Pro, Quality Center, TQM, Six Sigma, PMBOK, analytical, detail oriented, SDLC, Software Development Life Cycle, Mac, validation, integration, specifications, Lead, Performance, reliability, system, Standards, compliance, Quality, Assurance, web, documentation, plan, scripts, case, project, management, database, procedures, Uniface, FoxPro, Visual Fox Pro, Visual Basic, call center, technical, support, accounting, administration, bookkeeper, SQL server, sql base, access, word, power point, publisher, notes, mainframe, robohelp, doc to help, unix administration, CSS, Customer, Service, Specialist, analyst

Skills

Technology Solutions, Sales Support, Experienced Troubleshooter, Analytical Quality Assurance professional with strong attention to detail and a knack for finding bugs, Extensive manual software validation testing, troubleshooting and problem solving experience, Compliance requirements & standardization reviews, Implement process improvements through effective project management, Create & Execute Test Plans & Test cases, Collect and Develop data, Recommend and implement solutions, Strong Verbal and Written Communcation skills

These are some of the questions we asked our climbers about their experiences with Marketing Resources Plus (Bought By Advantage Software):