Advantage Software Work Values

Daily Duties at Advantage Software:

QA Coordinator April, 2003 - February, 2006 Managed Quality Assurance for Advantage Software an accounting and billing software used by large advertising agencies using client server, web & ASP applications. Reviewed, scheduled, prioritized and assigned quality assurance testing and documentation changes needed. Created test plans, documented updates and provided functional, performance, usability and validation testing using manual testing methodologies. Mentored and provided guidance and training to new testers and technical documentation writer. Investigated software problems referred by technical support or customer service personnel. Developed data, installed, configured and replicated production environments to test and eliminate possible user performance issues. Wrote, revised and proofed update instructions, installation instructions, user documentation, test plan and test case scenarios. Documented software defects and reported defects to software developers using a QA tracking system. Lead tester, planned testing schedules, strategies and coordinated user or third party testing in accordance with project scope and delivery dates. Accomplishments: • Improved quality of testing and customer satisfaction, helping to stabilize the released product. • Developed standards, methods and procedures to improve product quality, promote product consistency and release readiness • Handled multiple priorities simultaneously, meeting deadlines, working independently or as part of a team • Collaborated with staff or customers to evaluate, diagnose problems and recommend possible solutions • Developed knowledge database of test plans and processes to improve interoffice communication. • Mentored and provided knowledge resources for other coworkers • Conducted historical analyses of test results Quality Assurance Specialist, March, 2002 - April, 2003 Provided software testing using manual methodologies to ensure modifications conformed to specifications. Ensured deliverables were released to customer specifications and quality standards using integration, functional (performance, reliability, system), validation, regression and acceptance testing. Improved software release stability by 50% by identifying, analyzing and documenting problems against program functional specifications using standard testing methodologies. Developed data, installed, configured and replicated production environments to test and eliminate possible user performance issues. Handled multiple priorities simultaneously, meeting deadlines, working independently or as part of a team. Accomplishment: • Implemented creation and use of test plans to improve testing results

What they like about Advantage Software:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

QA, Tester, Quality Assurance, Sarbanes-Oxley, Sql, .net, web applications, ASP, client server, technical writer, Unix, Test plan, test scripts, test cases, regression, agile, Oracle, Project Management, Mercury, Load Runner, QTP, Quick Test Pro, Quality Center, TQM, Six Sigma, PMBOK, analytical, detail oriented, SDLC, Software Development Life Cycle, Mac, validation, integration, specifications, Lead, Performance, reliability, system, Standards, compliance, Quality, Assurance, web, documentation, plan, scripts, case, project, management, database, procedures, Uniface, FoxPro, Visual Fox Pro, Visual Basic, call center, technical, support, accounting, administration, bookkeeper, SQL server, sql base, access, word, power point, publisher, notes, mainframe, robohelp, doc to help, unix administration, CSS, Customer, Service, Specialist, analyst

Skills

Technology Solutions, Sales Support, Experienced Troubleshooter, Analytical Quality Assurance professional with strong attention to detail and a knack for finding bugs, Extensive manual software validation testing, troubleshooting and problem solving experience, Compliance requirements & standardization reviews, Implement process improvements through effective project management, Create & Execute Test Plans & Test cases, Collect and Develop data, Recommend and implement solutions, Strong Verbal and Written Communcation skills

These are some of the questions we asked our climbers about their experiences with Advantage Software: