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Rol Manufacturing Of America Work Values
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Daily Duties at Rol Manufacturing Of America:
* Responsible for the supervision of a staff of twenty-eight people within the customer service department. * Responsible for the recruitment and training of customer service * Provided support to the sales team, ensuring all sales and service objectives were met. * Responsible for customer service in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products. * Worked with new customers in the development of new accounts and the implementation of new systems. * Assisted in the development of new policies and procedures. * Assisted in the training of new customer service representatives and associates. * Performed market research surveys on customer needs and requirements. * Prepared weekly sales reports for the sales team and sales management. * Generated repeat business through successful client follow-up. representatives. * Managed the needs/requirements of high revenue commercial accounts through extensive follow-up procedures. * Successful account retention record of 98%. * Performed market research surveys amongst client base to seek feedback on sales techniques, follow-up methods and quality of after sales service. * Responsible for the supervision of a staff of 12 people within the customer service department. * Responsible for the recruitment and training of customer service representatives. * Managed the needs/requirements of high revenue commercial accounts through extensive follow-up procedures. * Successful account retention record of 98%. * Performed market research surveys amongst client base to seek feedback on sales techniques, follow-up methods and quality of after sales service. * Improving customer service based on client feedback through the development of new policies and procedures. Successfully handled all public relations issues.
What they like about Rol Manufacturing Of America:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Skills
Information about Rol Manufacturing Of America
Company Rank: Not Available
Average length of employment : 15 years
Average salary of employees: $42,000
These are some of the questions we asked our climbers about their experiences with Rol Manufacturing Of America:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
