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Rol Manufacturing Of America Work Values
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Daily Duties at Rol Manufacturing Of America:
* Responsible for the supervision of a staff of twenty-eight people within the customer service department. * Responsible for the recruitment and training of customer service * Provided support to the sales team, ensuring all sales and service objectives were met. * Responsible for customer service in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products. * Worked with new customers in the development of new accounts and the implementation of new systems. * Assisted in the development of new policies and procedures. * Assisted in the training of new customer service representatives and associates. * Performed market research surveys on customer needs and requirements. * Prepared weekly sales reports for the sales team and sales management. * Generated repeat business through successful client follow-up. representatives. * Managed the needs/requirements of high revenue commercial accounts through extensive follow-up procedures. * Successful account retention record of 98%. * Performed market research surveys amongst client base to seek feedback on sales techniques, follow-up methods and quality of after sales service. * Responsible for the supervision of a staff of 12 people within the customer service department. * Responsible for the recruitment and training of customer service representatives. * Managed the needs/requirements of high revenue commercial accounts through extensive follow-up procedures. * Successful account retention record of 98%. * Performed market research surveys amongst client base to seek feedback on sales techniques, follow-up methods and quality of after sales service. * Improving customer service based on client feedback through the development of new policies and procedures. Successfully handled all public relations issues.
What they like about Rol Manufacturing Of America:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Skills
Information about Rol Manufacturing Of America
Company Rank: Not Available
Average length of employment : 15 years
Average salary of employees: $42,000
These are some of the questions we asked our climbers about their experiences with Rol Manufacturing Of America:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
