Qwest Work Values

Daily Duties at Qwest:

Project Manager for all aspects of the long distance IVR for sales and customer service. Route Customer Service calls for 16 internal call centers and 2 vendor sites, for the local customer service department within 14 states. Route Customer Service and Sales calls to a vendor site’s for Long Distance customer service department outside 14 state local region. Maintain 8xx database of active and in-active 8xx numbers. Responsible for ordering new 8xx numbers for sales and customer service. Forecast call volume for long distance Sales and Customer Services vendor sites

What they like about Qwest:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

route it, Genesys, Aspect, ERP

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Qwest: