Metatec (Now Zomax) Work Values

Daily Duties at Metatec (Now Zomax):

• Established technical standards. • Performed beta testing for software vendors. • Responsible for budget planning and adherence of all premastering departments. • Trained, hired and supervised all premastering associates. • Managed all processes and developed detailed ISO procedures and training materials for Audio and ROM Premastering, CD-R duplication, DVD-ROM builds and DVD Video formatting procedures. • Established duplication and burn on demand service offerings. • Implemented ISDN and WamNet! Services and Digital Audio Workstation processing. • Maintained a “less than .01%” non-conformance record within all managed departments. • Served as a lead ISO Auditor. • Prepared and presented quality information to Management Team including problem resolution status, updates and tracking. • Responsible for departmental troubleshooting and process analysis of all int/ext reported concerns to determine root cause and implemented appropriate temporary and permanent corrective actions. • Established and maintained vendor and customer relationships. • Participated in pre-sales/marketing processes to understand customer’s expectations and implemented process to meet and exceed these requirements. • Maintained and calibrated all equipment. Maintained Software and Hardware updates (PC and Mac). • Responsible for the purchase and installation of all premastering equipment, software and hardware. • Maintained electronic database of all projects processed. Created monthly reports to analyze customer trends and profit analysis. • Established and maintained internal/external customer relationships to better improve quality, processes and production.

What they like about Metatec (Now Zomax):

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Process Improvement, Quality Management, CAPA (Corrective Actions/Preventative Actions), Process Design / Workflow, Project Management, Business Analyst

Skills

These are some of the questions we asked our climbers about their experiences with Metatec (Now Zomax):