Zomax Work Values

Daily Duties at Zomax:

• Directed and completed all activities required to achieve ISO 9000 certification. • Prepared and executed the site Quality Manual and Quality Plan. • Responsible for creating and approving all site quality activities, policies, procedures and work instructions (SOP’s) for manufacturing, assembly and direct distribution. • Established all departmental KPI’s and metrics. • Developed and implemented AQL sampling plans. • Captured and classified all internal/external non-conformances for trend, root cause and Gap analysis using SPC techniques and metrology to identify needed areas of improvement. • Investigated and reported COPQ (Cost of Poor Quality). • Reduced scrap/waste/re-manufacture cost by approximately $ 190,000 over a two year period. • Performed all diagnostic testing (electronic signals, format, book spec) to determine root cause of reported defect. • Championed cross-functional process improvement teams and effective Corrective Actions to reduce non-conformances by 97% over a two year period. (CAPA) • Decreased all assigned departmental errors by 98% while decreasing operational costs through cross training and process refinement. • Developed Internal Auditors training and implemented site wide process and inventory location audits. • Reviewed contractual and technical documents to determine and implement strategic planning for quality control of new services and product launches. (Product Management) • Developed and Implemented proper QC testing for phone flashing service offering. • Responded to Customers with investigative findings and CA during periodic Quality Board Reviews, site visits and SCAR reports. • Initiated Quality Management meetings to address quality issues plant wide. • Created and reported monthly / YTD company quality scorecards to executive management. • Established and implemented multi-site quality controls to verify insourced and outsourced product including a “Virtual First Article” verification method. • Troubleshoot and recommend changes to Assembly DAR software project/batch tracking system. • Maintained Complaint database system for tracking internal and external product defects. • Maintained Preventative/Corrective action database for tracking and analyzing effectiveness of implemented actions. • Maintained vendor/supplier database. • Responsible for communicating and requesting VCAR’s. • Worked with all levels of the organization to establish collaborative and accountable cross functional relationships. • Responsible for hiring, training, directing staff and writing processes for; Inbound/Outbound Inspection, First Article Builds and Prototypes, In Line process checks, Final Acceptance, Internal and External Non Conformance Investigation and Reporting. • Developed and maintained departmental budgets, assuring adequate personnel and equipment was available on all shifts in order to guarantee quality standards were upheld. • Determined metrics, collected data and applied strong analytical skills to present accurate scorecards to executive management.

What they like about Zomax:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Process Improvement, Quality Management, CAPA (Corrective Actions/Preventative Actions), Process Design / Workflow, Project Management, Business Analyst

Skills

These are some of the questions we asked our climbers about their experiences with Zomax: