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Open Solutions Inc. Work Values
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Daily Duties at Open Solutions Inc.:
Provided professional support to highly complex customer questions and production inquires. Customer inquires received via telephone support, emails and COMPASS queues. Document all inquires into tracking system, process request and update account history with results of inquiry to include proper documentation. Research customer inquiries and responds to appropriate parties in a timely manner and/or forward inquire to appropriate application specialist. Establishes and maintains professional relationship with team members, management, customers and their third party processors. Primary support of Financial Institution Data Match (FIDM) processing for delinquent child support offenders and tax debtors. Assists supervisor/manager with the day-to-day operations of the client care service area, including training and/or mentoring less experienced staff.
What they like about Open Solutions Inc.:
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
Tags
Siebel, Compass, CICS, FIDM, OSI Software, OSI Applications, Report Manager
Information about Open Solutions Inc.
Company Rank: Not Available
Average length of employment : 7 years
Average salary of employees: $51,000
These are some of the questions we asked our climbers about their experiences with Open Solutions Inc.:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Open Solutions Inc. had these interests:
| Books | |
|---|---|
Dean Koontz |
Suspense, Supernatural |
| Stephen King |
Suspense, Thriller, Horror |
| James Patterson |
Detective mystery |
