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Sunglass Hut International, Inc. Work Values

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Daily Duties at Sunglass Hut International, Inc.:

Managed up to 15 customer service associates for inbound telecommunications call center, which handled customer inquiries, billing, maintenance, and orders for local and regional sales offices. Responsibilities included developing, training and supporting customer service associates in responding to customer base. Initiated contact with product management regarding important customer service issues. Took proactive measures to ensure that support was built into the company’s products and services, and developed associates skills and knowledge of customer care standards of the company. Brought creativity to the issues and problems facing the customer care team and facilitated resolution of conflicts and issues. Held the record for highest customer satisfaction rate with the most customer satisfaction letters.


What they like about Sunglass Hut International, Inc.:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.



Information about Sunglass Hut International, Inc.


Company Rank: Not Available

Average length of employment : 3 years

Average salary of employees: $77,000

These are some of the questions we asked our climbers about their experiences with Sunglass Hut International, Inc.:

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Were your performance expectations clearly communicated?

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Were you recognized for meeting or exceeding expectations?

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Did you feel like your personal contribution was important?

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Was your career path clearly outlined and discussed?

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I would recommend this as a place of employment.
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I believe in the purpose of this organization.
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I would work for this organization again.
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I feel employees are fairly compensated.
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Climbers who worked at Sunglass Hut International, Inc. had these interests:

Magazines
Atlanta Magazine Local Monthly Magazine featuring local information. I enjoy keeping up on the best restaurants and locations for the next meeting or big event.
Psychology Today Monthly Psychology magazine with scientific articles and research on the psyche. Psychology was my major in college.


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